IMPORTANT NOTICE

By continuing to use this website you shall be deemed to be bound by and to have accepted our Privacy and Cookie Policy

Peugeot Motor Company PLC (Peugeot) and PSA Finance UK trading as Free2Move Lease (collectively "We/our") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Peugeot Motor Company PLC of Pinley House, 2 Sunbeam Way, Coventry, CV3 1ND. If you have a finance agreement with Banque PSA Finance UK, the data controller will be PSA Finance UK LTD of Quadrant House, Princess Way, Redhill, Surrey, RH1 1QA.

 
WHAT ARE COOKIES? 

Cookies are small files that are sent from our website to your computer or mobile phone to improve your user experience. They do this by remembering you and your personal preferences, such as your location.

And don’t worry – only we can read cookies that are served from our website and will never share this information with any third parties.


INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information that you provide by filling in forms on our site(http://www.peugeot-contract-hire.co.uk/). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.If you contact us, we may keep a record of that correspondence.We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.Details of transactions you carry out through our site and of the fulfilment of your requests.Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

HOW DO WE USE COOKIES? 

We use cookies in a number of different ways:

1) Anonymous Analytical Cookies

The analytical cookies that we use store anonymous information about which pages people visit, how long they are on the site, how they got there and what they click on. Information supplied by these cookies help us to analyse the profile of our visitors, make sure our websites are meeting your needs and how we could provide you with an improved experience. Anonymous analytical cookies do not collect or store your personal information (for example, names or addresses), so this information cannot be used to identify you.  However, when a user books an online test drive, we may match the personal details they enter for the test drive with analytical cookies and compare this combined information with our new vehicle customer database to help us understand the online journey of our new vehicle customers. This allows us to optimise our online customer offering. Even here, we won’t share the combined information with third parties.

2) Profile Management (as used on our MyPeugeot website)

Cookies are used here to remember the details of your log-in. This saves you having to re-enter information and makes sure that we always tailor our website to your preferences.

3) Customer Feedback Questionnaires

We value your opinion so from time to time we ask for feedback on our websites via online surveys. Cookies are used here to make sure that you don’t get repeat invitations to take part.

4) Third Party Cookies

Most of the Peugeot advertising that you see on other websites is put there by third parties. Anonymous cookies are used in these instances to track how many and how often people see a particular ad. Any information found by these cookies may be used to target ads to you on other websites. Since these ads are not on PSA Finance UK or Peugeot.co.uk websites, we are unable to read or write the cookies used.

Peugeot Motor Company uses other third-party cookies to analyse customer journeys on Groupe PSA websites and advertising banners. These cookies are sent by Peugeot Motor Company or by its technical service providers to assess who accesses the content and sections of our website, in order to evaluate them and improve their organisation, in terms of content and categories. Where applicable, these cookies also detect navigation problems and so allow us to make our services easier to use. These cookies only produce anonymous statistics and number of visits, and do not include any personal data. These cookies will also be used to personalise this site and also other websites and advertising banners of the PSA Groupe. The service life of these assessment cookies does not exceed 90 days. To disable these cookies, visitwww.krux.com/privacy/consumer-choice/

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.


HOW TO MANAGE COOKIES

If your browser preferences allow it, most websites will send cookies to your computer or mobile phone. However, you can change these settings. How you do this varies with each browser, though more often than not it will be through the ‘Options’ or ‘Preferences’ tab.

For the best possible experience of PSA Finance UK & Peugeot online, we strongly recommend you leave cookies on.

Cookies used by PSA Finance UK, Peugeot and by Third Parties

Cookie from   

Cookie name

Description of cookies

Google Analytics

_utma
_utmb
_utmc
_utmz

Google Analytics help us understand how our customers get to our website, the number of people that visit our site, and how they navigate their way around the site once they’re there. We can use this information to improve our visitors’ user experience.

Hotjar

_hjIncludedInSample

Hotjar is an Analysis and Feedback tool that reveals the online behaviour and feedback of a website's visitors. Hotjar gives us a 'big picture' of how to improve their site's experience and its performance

Pardot

visitor_id

Pardot is a B2B Marketing Automation provider that increases revenue and maximizes efficiency for companies with multi-touch sales cycles. Pardot's lead management software features CRM integration, email marketing, lead nurturing, lead scoring, and ROI reporting to help marketing and sales teams work together to generate and qualify sales leads, shorten sales cycles, and demonstrate marketing accountability.

Doubleclick

__gads

Google's DoubleClick products provide ad management and ad serving solutions to companies that buy, create or sell online advertising

Olark

_ok
_okbk
_okdetect
_oklv

Olark brings hassle-free live chat to your website to track leads, drive sales, and provide top-tier support. Engage visitors on your website while they browse using your mobile device or instant messenger while viewing real-time and contextually relevant customer information (Visitor location, geographic location, and even shopping cart balances and contents with our CartSaver product).

Tax calculator

CFID

An incremental value, each new session on the server increases the value. For information about Coldfusion cookies please see http://help.adobe.com/en_US/ColdFusion/9.0/Developing/WSc3ff6d0ea77859461172e0811cbec0c35c-7fef.html

Peugeot

/                                       

This is used to save the site ID and site language preferences for customers. This means you won’t have to reset your preferences every time you visit us.

Sophus

TCSess
TCID

These cookies help us asses our online marketing. They do this by letting us know when peak visiting times are, how many new visitors we have, and how many responses our online adverts receive. Using this information, we can make sure all our online marketing is tailored to your needs.

Psyma

_participation
_launched

These cookies allow users on our website to participate in an online survey of Peugeot.co.uk, if they agree to contribute. The cookies prevent a user from being repeatedly invited to take part in a survey and do not store individual data.

Media

3 cookies from the domain "mathtag.com"
2 cookies from the domain
"ads.undertone.com"
2 cookies for the domain "adjug.com"
1 cookie for the domain "netmng.com"
1 cookie for the domain "openx.net"
3 cookies for the domain "invitemedia.com"
2 cookies for the domain "ad.360yield.com"

This Third Party tracking allows our media owners to better understand user profiles and enables them and us to tailor our adverts to make them more relevant to our customers’ needs.

WHAT DO I DO NOW? 

In order to enjoy the best possible experience of peugeot.co.uk we recommend that you leave your cookies settings as they are. To find out more about cookies and what they do, visitwww.aboutcookies.org


To disable these cookies, visit www.krux.com/privacy/consumer-choice/

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. If we take payment from you on this website then we’ll refer you to a secure payment page. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential and secure. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of our service, when you choose to do so.

  • To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

  • If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

  • If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

  • If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please ensure the relevant box remains unchecked at the foot of our enquiry forms.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

PSA FINANCE UK LTD AND THE USE OF FRAUD PREVENTION AGENCIES

If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies.

PSA Finance UK and other organisations may also access and use this information to prevent fraud and money laundering, for example when:

  • making decisions on credit, insurance and other facilities, about you, your financial associate(s), members of your household or your business;

  • recovering debt and trace your whereabouts

  • assessing insurance and financial risks

  • checking insurance proposals and claims;

  • checking details of job applicants and employees.

  • verifying your identity; and

  • carrying out statistical analysis to help with decisions about credit and account management

PSA Finance UK and other organisations that may access and use information recorded by fraud prevention agencies, may do so from other countries.

PSA Finance UK can provide the names and addresses of the agencies used. If you would like a copy of your information held by them please contact us at the address below. The agencies may charge a fee.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at ukcontracthire@peugeot.com.For finance customers, please write to PSA Finance UK LTD at Quadrant House, Princess Way, Redhill, Surrey, RH1 1QA or check the box in the relevant section of the finance pages in “My Peugeot”.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to ukcontracthire@peugeot.com.